When joining one of our paid plans, you will have 7 free calendar days to enjoy all the benefits of the chosen plan, in this case, you will not need to worry about the refund process (Art. 49, of the Brazilian consumer protection code CDC), because if you cancel During this period, just do not make the payment and the account will be switched to the free plan automatically after 7 days.
When you are on the 7th free day, to continue with the plan, you must make the appropriate payment to continue enjoying the benefits of the chosen plan.
After this, it is only possible to cancel the plan if requested, within two business days after your request, all future recurring payments will be canceled according to the contracted plan.